Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.

CIAA News

12/19/2024 CONGRATULATIONS TO THE WINNER OF THE 2024 CIAA WESTERN REGION AWARD – RUNNER-UP GRADUATE ACIP PROGRAM

The award was presented to recipient Joanne Ballantyne (Sovereign General),  by Lee-Ann Case, CIAA Western Region President at the Insurance... [Full Story]

11/28/2024 NEW PRESIDENT ANNOUNCED FOR THE CANADIAN INDEPENDENT ADJUSTERS’ ASSOCIATION

FOR IMMEDIATE RELEASE  New President Announced for the Canadian Independent Adjusters’ Association. The Canadian Independent Adjusters’ Association (CIAA) representing over... [Full Story]

Industry News

12/20/2024 2025 Executive Outlook | Tyler Averill, Gallagher

Canada’s property and casualty insurance industry is poised for significant transformation in 2025. Adopting and investing in integrated platforms that... [Full Story]

12/20/2024 2025 Executive Outlook | Abraham Baboujian, RRJ Insurance Group Limited, dba KRGinsure

The best way I can characterize the Canadian commercial and/or personal lines markets heading into 2025 is more of the... [Full Story]

12/20/2024 2025 Executive Outlook | A tale of two markets

2025 is shaping up to be the best of times. And the worst of times. It’s projected to be a... [Full Story]

Group of Young CIAA Members