Welcome to the CIAA Website

The Canadian Independent Adjusters’ Association is a globally recognized membership organization for Independent property and casualty claims adjusting companies. CIAA provides leadership for Canada’s Independent Insurance Adjusters by:

  • Setting Standards for professional and ethical claims handling
  • Advancing Expertise through continuing professional development opportunities
  • Raising Professional Status through the only designations exclusively distinguishing independent loss adjusters. CLA/FCLA/FCIAA are nationally recognized benchmarks defining competency, knowledge, skills and experience distinct from the already demanding requirements mandatory in attaining a full independent adjusters’ license
  • Sharing Knowledge through a community of over 1500 individual members
  • Representing & Promoting common business interests of licensed independent insurance adjusters in Canada to government, industry and the public on a provincial, regional and national level.
Events Calendar
Find Out More about upcoming CIAA and industry events.

CIAA News

02/25/2025 CIAA AWARDS – CONGRATULATIONS 2024 2025 GRADUATES

CIAA is proud to sponsor student academic achievement across the country at the Insurance Institute convocations annually.  Congratulations to this... [Full Story]

12/19/2024 CONGRATULATIONS TO THE WINNER OF THE 2024 CIAA WESTERN REGION AWARD – RUNNER-UP GRADUATE ACIP PROGRAM

The award was presented to recipient Joanne Ballantyne (Sovereign General),  by Lee-Ann Case, CIAA Western Region President at the Insurance... [Full Story]

Industry News

03/21/2025 Do cyber policy exclusions apply to AI-driven fraud?

It’s rare for a cyber policy to include exclusions for malicious activity, but it's unclear how AI-driven fraud will fit... [Full Story]

03/21/2025 Former IBAO president appointed as Acera exec

Joseph Carnevale joins Acera as the Regional President for Eastern Canada.

The post Former IBAO president appointed as Acera... [Full Story]

03/21/2025 Swiss Re Corporate Solutions unveils new country market units

Swiss Re Corporate Solutions' new organizational structure is aimed at serving corporates and brokers more closely at the country level.

The... [Full Story]

Group of Young CIAA Members